Privacy Policy

01Who this policy covers

This Privacy Policy explains how Detroit Automatic Tooling, Inc. (“Detroit Automatic Tooling,” “we,” “us”) handles information when you visit detroitautomatictooling.com, submit an inquiry, request a quote, or contact us about industrial tooling, replacement parts, machine attachments and related components.

We supply products to commercial and manufacturing customers. This policy applies to information from our business contacts and website visitors.

02Information we collect

We collect customer information only through the following channels:

• Website forms, including the Tooling / Parts / Quote Inquiry form and the product inquiry form
• Quote requests and product inquiries
• Email sent to us
• Phone calls to us
• Other direct inquiries you make to us

The information you choose to provide may include your name, company, email address, phone number, the product or tooling you need, the machine or application, manufacturer or part numbers, quantities, project details, and your message. Where you place an order, we may also receive business billing and shipping details and purchase order information.

03How we use information

We use the information you provide only to:

• Respond to you and your inquiries
• Prepare quotes
• Communicate with you about tooling and parts
• Process legitimate business requests, including orders, invoicing and delivery where applicable
• Provide the products and services you request

04We never sell your information

Detroit Automatic Tooling, Inc. does not sell customer information. We do not rent or trade it, and we do not provide it to third parties for their own marketing.

05When information may be shared

We share information only as needed to handle your request, and only with parties acting for that purpose, such as:

• Manufacturers or suppliers, when we need to source a product or confirm details for your quote or order
• Shipping carriers, to deliver an order where applicable
• Payment, accounting, email and form-processing service providers that help us operate our business and receive your submissions
• Authorities or other parties where required by law or to protect legal rights

06Website forms, hosting and cookies

When you submit a form on this website, your submission is delivered to us by email or through a form-processing service that handles it on our behalf. Please do not include payment card numbers or other sensitive financial details in a form.

This website does not use advertising or cross-site tracking cookies. Our web host may keep standard server logs, such as IP address, browser type and pages requested, for security and to operate the site.

07Payment information

We do not collect payment card details through the website forms. Where payment applies, it is handled by invoice or another method agreed in your quote or order, which may include a third-party payment processor. See our Terms of Service for payment terms.

08Retention and security

We keep information for as long as needed to respond to you, perform our business with you, and meet legal, tax and accounting obligations. We use reasonable administrative and technical measures to protect information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

09Your choices

You may contact us to ask what information we hold about you, to correct it, or to ask that we delete it. We will act on reasonable requests, subject to records we are required or permitted to keep, such as order, invoice and tax records. Contact details are at the end of this policy.

10Business use and children

This website is intended for business customers. It is not directed to children, and we do not knowingly collect information from children.

11Links to other sites

This website may link to other websites, such as a mapping service. We are not responsible for the privacy practices of other sites.

12Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page shows when it last changed. Continued use of the website after an update means you accept the updated policy.

13Contact us

Questions about this Privacy Policy or your information can be sent to:

Detroit Automatic Tooling, Inc.
12275 S Huron River Dr
Romulus, MI 48174
Phone: (734) 404-8399
Website: detroitautomatictooling.com
Email: sales@detroitautomatictooling.com